FAQs | University of Illinois Springfield

How can I apply for an Alumni or Lincoln Library Reciprocal Card?

Sangamon State/UIS alumni and Lincoln Library patrons are able to apply for a library card in order to check out UIS Library materials.

Please fill out a request for and your request will be reviewed.

How can an alumni use library databases?

Alumni Borrowing Privileges

Off-campus access to online databases is available only to enrolled students, faculty and staff according to our licensing agreements, but anyone can access those databases by using the library computers on campus. To use our databases, they can ask for a login/password at the library desk on the main floor if using our computers, or if bringing their own laptop can access the databases using the wi-fi. Alums do not need to fill out a form unless they want borrowing privileges.

Learn about from the library.

Does the library proctor exams?

Brookens Library is not able to offer test proctoring services.

UIS students should contact Testing Services for test proctoring.

Additionally, offers test proctoring for a charge.

Does the library have a fax machine?

There is no fax machine on campus available for student use.

Does the library charge fines/fees?

Brookens library does not charge overdue fines.

However, the library may charge a replacement fee for lost or damaged items.

More information on how to

Does the library buy books?

The library is always paying attention to recent publications - it's always good to check the Popular and New Book Shelves if you're looking for a book on a Best Seller list, or you can also always request a book from I-Share online at the

The library also takes suggestions for what books to add to the collection.

Whilst we don't buy books from patrons, we gladly accept the following types of material donations:<.p>

Books
DVDs
CDs
Audio books
Magazines

When donating to the Library it is important to remember that the library reserves the right to add the items to the collection, sell them in a library book sale, or dispose of them as necessary. Currently, we send unsold books to Better World Books, an organization that funds literacy in underdeveloped countries. (/library/giving-brookens/ways-give)

Does the CINRC offer one-on-one or consultation assistance?

Yes, the CINRC offers consultation assistance. We recommend an initial telephone or email consultation so we can determine your needs. At that point we can determine if an in person or Zoom consultation would be advised. Email us at cinrc@uis.edu or phone us at (217) 206-6783.

Do I have to be at the library to use online databases?

No, you don't need to be at the library to access our online databases. If you're trying to access our databases off campus you'll be prompted to sign in with your NetID and password.

How can I provide a replacement for a lost/damaged item?

We accept good quality replacements for library materials. These replacements must be identical or newer versions of the lost/damaged item.

If you need more details about the lost/damaged item, you can see your checked-out materials through your or you can always contact us.

There are several websites to purchase new/used books. If you purchase a used book, please look for like-new or good condition: Amazon, ABEbooks, ThriftBooks, Alibris, BookFinder, Chegg, and Barnes and Noble

You can search by title or ISBN. If searching by title, please make sure that the versions match or you are purchasing a newer version.

For media or Library of Things items, please submit a and we will help you find an acceptable replacement.

Usually, we would like to replace the lost/damaged book with an identical item.

However, it sometimes happens that these materials are difficult to source, no longer available, or no longer relevant. In this case, we may accept different editions or different books on the same subject. This is dealt with on a case-by-case basis. Before ordering these items, please consult our staff via phone or email.

If you order a replacement online, you can have it shipped to our mailing address:

1 University Plaza, MS BRK 140
Springfield, IL 62703

Or if you prefer to just pay a replacement fee, let us know and we will send the charge to the Cashier's office. For information about how to view () or your fees, please contact the Cashier's office.

How can I request a fee/fine to be waived?

We understand that sometimes extraordinary circumstances can affect the return of library materials. As such, we accept requests for fees/fines to be waived. These requests are processed on a case-by-case basis and are subject to the approval of Brookens librarians and staff.

Please note, we do not have overdue fines. Simply return the overdue item and all charges will be waived.

If an item has been lost or damaged and you'd like to submit a fee exemption request, please fill out the form below.

If you'd prefer to speak to someone directly, please contact cring4@uis.edu, or visit the library during

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