FAQs | University of Illinois Springfield

Where do I sign up for CINRC workshops?

Upcoming workshops are listed on the All workshops require registration due to their popularity and limited seating. You can find more information on a workshop, as well as a registration link, by clicking on its calendar entry.

How much does Orientation cost?

There is a mandatory $175 Orientation fee that is assessed to each student and covers expenses for the student. The Orientation Fee can be paid online after registering for Orientation, or the payment may be mailed after registering, or deferred to the student account until the tuition bill is due. The Orientation Fee is mandatory and non-refundable. There are separate Guest fees for each guest a student would like to bring. Students are allowed up to 2 guests. The guest fee is $25/guest and can be paid by credit card when paying the student's orientation fee.

I checked pay my Orientation Fee by credit card when I was registering for Orientation but I didn鈥檛 see anything that asked for my credit card number?

If you go to your UIS page you will see under Status Update 鈥� Payment Due $175 (or more if you added guests). Click on that and it will take you through the process of paying by credit card.

How do I know that my reservation for orientation has been received?

When you submit the reservation you will automatically receive a copy of your registration form to the email you gave UIS on your application. You will also be emailed a confirmation of the session you're registered for. You can also verify your reservation by going to your UIS page.

Does it matter which dates I select?

Yes, first year students must select first year dates and Capital Scholars honors students must select Honors dates

I am trying to register for orientation but the logon page says I do not have clearance?

There could be a couple of issues. (1). You are not using the logon id and password you created for your UIS Admission Application, or (2) you have not accepted your admission to UIS, or (3) you have selected the wrong date. Honors students must select Honors designated dates and Non-Honors (Freshman) students must select Freshmen dates. View the Admitted Students for more information.

How do I register for New Student Orientation?

Visit your UIS page and click鈥�'Orientation鈥疭ign up is Open'. You will use the login and password from your UIS Admissions application to login to the registration form. For any questions or concerns call 217-206-8181 or email鈥�UISOrientation@uis.edu.

Do I have to attend orientation?

Yes, new first-year students are required to attend, including Freshman Transfer students (less than 30 credit hours accepted by UIS). Orientation is a vital part in the transition to college. The information that is presented lays a foundation for your future success at UIS. For more information visit the page.

Why do I get a warning that my connection may be insecure when attempting to use a database?

When attempting to log into EZproxy to access a database, if your browser gives a warning that your connection may be insecure you may be able to fix it by clearing your browser data and cache. You may be logged out of websites after clearing your browser data.

Why am I getting an error trying to access Google Scholar?

When trying to access you may sometimes run into the following error: "ERROR for site owner: Invalid domain for site key" or "Please show you're not a robot." This can happen when too many people are accessing Google Scholar through our proxy server. There are two ways to bypass this error:

Option 1: Use Google Scholar without our proxy server address

If you experience this error and are off-campus, a possible workaround is to go directly to Google Scholar (i.e., not through our proxy server). This will allow you to search Google Scholar, although you won't see the "Get UIS Full Text" links within Google Scholar using this method.

Option 2: Configure your settings

Link your Google account to Brookens Library, so the 鈥淕et UIS Full Text鈥� links will always appear 鈥� even if you don鈥檛 start your search from our link.

To configure your settings manually, try the following steps:

Go to
Click the three lines in the top left corner.
Click "Settings".
Click "Library Links".
Search for University of Illinois Springfield. Check the "University of Illinois Springfield - View It @ UIS" box.
Save your settings.
You can now continue to search and should see the Get UIS Full Text links next to articles we have access to.

Unfortunately, this does not always solve the issue. The error issue should resolve itself in a day or two.

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