FAQs | University of Illinois Springfield

I have a fine/fee on my library account! What do I do?

Library fines and fees will accrue on your account if you have overdue or lost (overdue for more than 35 days) items. These fines cannot be paid with your I-Card.

If you still have the overdue/lost item in your possession, simply return it and we will work to begin waiving your fines.

If you have actually lost a library book or damaged it and need to replace it, please see our

How many DVDs can I borrow and for how long?

Students, staff, and faculty can check out 3 DVDs at a time for 7 days with no renewals.

Special Borrowers (i.e. Alumni and Friends of the Library) can check out 1 DVD at a time for 7 days with no renewals.

For further assistance, please contact the Main Desk at the library at 217-206-6605.

How many books can I borrow?

You can check out as many books as you like.

For information on length of checkout and renewal options, click on the web page.

How long may I keep Interlibrary Loan (ILL) materials and may I renew them?

The lending library determines the loan period, restrictions, and renewal policy for its materials. Every effort should be made to complete work with Interlibrary Loan (ILL) materials within the original loan period. Renewal requests may be submitted via the user鈥檚 , however some libraries stipulate their materials cannot be renewed. Interlibrary Loan (ILL) books cannot be borrowed for a whole semester.

How long does it take to receive an item requested through Interlibrary Loan (ILL)?

The normal turnaround time for Interlibrary Loan (ILL) requests is 1-2 weeks for print books, and 2-3 days for articles.

Many factors play a part in how long it takes an Interlibrary Loan (ILL) request to be processed. Factors include how many libraries will lend the item, where the lending libraries are located, and the lending library鈥檚 willingness or ability to fill the request, etc. It is essential that borrowers submit Interlibrary Loan (ILL) requests early enough to allow enough time for materials to arrive. Incomplete and/or inaccurate citations often slow processing time. Users should consult a Librarian for help completing citations.

How long can an undergraduate check out a book for?

General Collection Books Loan Period = 4 Weeks Renewals = Yes. Up to 16 weeks total

Popular Collection Loan Period = 4 Weeks Renewals = Yes. Up to 8 weeks total

Feature Films Collection Loan Period = 7 Days Renewals = No Item Limit = 3

Library of Things Loan Period = 7 Days Renewals = No Item Limit = 3

Curriculum Collection Loan Period = 4 Weeks Renewals = Yes. Up to 8 weeks total

Video Collection Loan Period = 4 Week Renewal = Yes. Up to 8 weeks total

I-Share Loan Period = 4 weeks Renewals = Yes. Up to 16 weeks.

How do I use the scanner?

Find the scanner on the 2nd floor of the library in the printing section.
Accept the T&Cs
Select "Use Shopping Cart"
Place the text you need scanned FACE UP on the scanner.
It will probably scan automatically but you can also press the scan button.
The scan will immediately show up on the screen. You can crop the pages to your liking using the touch screen.
Once you're happy. Get your next page ready and click the scan button. The previous scan will automatically go into your shopping cart.
Repeat steps 4-7 until you've scanned everything you need.
When you've finished scanning, open your shopping cart.
Here, you can delete pages, move pages around, and chose where to send your scans.
Choose an option: Print or Email
For email, chose the options you'd like, and type in your email address using the touch screen keyboard.

Expect an email from: UIS Library Zeta (libzeta@uis.edu)

For printing, click the options you need and click next.
Type in a name for your printing job using the keypad.

How do I use the library's new catalog?

In order to continue to provide access to I-Share, Brookens Library had to migrate to a new search software which necessitated several changes to our previous search interface.

Additional help is available:

Read through our on how to use the new catalog
You can reach out to your for assistance and support as you normally would.
The Librarians will also be maintaining a chat reference service, accessed via the , and can answer your questions there as well.
If you need more in-depth assistance, you can schedule a consultation with a who will assist you with whatever you may need.

How do I stream a movie in my class?

The best way to request a film for a class is to use the located under the section of the If you have any additional questions, please contact your

How do I return books?

You can return your books by dropping them off in the book drop bins right outside of the library on the quad side or just inside the classroom side of the building.

You can also hand your book directly to a library employee at the Main Desk during operating hours (https://library.uis.edu/about/hours.html). This includes books owned by UIS, any other IShare libraries, and books obtained through Interlibrary Loan.

If you have been reading a book in the library and are unsure where you got it from, you can always leave these items on book returns.

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