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UIS FAQs

Search our frequently asked questions.

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Who is eligible to use Interlibrary Loan (ILL)?

Currently enrolled students, faculty (both current and emeritus), and staff of UIS.

Where is the School of Education office?

The School of Education office is in BRK 377.

This is on the office side of the library building, not on the library side. If you need help finding this office, we'll be happy to direct you at the library front desk!

The School of Education Office can be contacted here:

Brookens Library, BRK 377
One University Plaza
Springfield, Illinois 62703-5407

217-206-6306
Email: edl@uis.edu

Where is the Math Lab?

The Math Lab is in BRK 373, the Brookens Library building, on the classroom side.

Where is the archives and where do I park?

Archives/Special Collections and IRAD are located in Brookens Library, Room 144. This room is located on Level 1, next to the Information Technology Client Services(ITS) area. Once you enter the doors to the ITS area, Archives is located to your right.

Brookens Library is in the center of campus and Parking Lot B, on the east side of campus, is the best place for visitors to park. We also have several handicapped parking spots and 2 metered parking spots available near the library. To access these you will turn from Eliza Farnham Drive onto University Plaza.

See a map of UIS

See driving directions to UIS

See Visitor Parking information

Where is my classroom? My course list says my class is in Brookens Library.

Brookens Library is located in only half of the building. The other half of the building is comprised of classrooms and offices. You can access the classroom side of the building through the elevator on the second floor, also known as the main floor, on the East side of the building. You can also access the classroom side through the stairwell, on the East side of the building.

If the elevator is out of service, come to the Main Desk and we will assist you with accessing the classroom side of the building.

For any further assistance, please contact the Main Desk 217-206-6605.

Where is BRK 230A?

This is our big classroom on the main floor (2nd) of the library side of Brookens. If you are wanting to book this room for a class, please see our space request page.

From the main entrance of the library, make a slight right and navigate to the left-hand side of the Feature Film shelves.

What is the difference between I-Share and Interlibrary Loan (ILL)?

They are both ways to obtain books from other libraries. If a book is owned by one of the other I-Share libraries in Illinois, then patrons are required to request from them first. The patron requests the book directly from the online catalog (I-Share Catalog). If the book is not available, or has been requested and not filled by an I-Share library, then patrons may request it through Interlibrary Loan (ILL). The Interlibrary Loan (ILL) department will then request the book from libraries outside the I-Share system. (If requested and unfilled from I-Share, please indicate this in the comments section of the Interlibrary Loan (ILL) request form.)

What is the cost for Interlibrary Loan (ILL)?

Charges for Interlibrary Loan (ILL) services are subsidized by Brookens Library and not passed on to the user. However, users are responsible for the cost of shipping materials back to Brookens Library if returned by mail. Loans obtained via Interlibrary Loan (ILL) become the borrower's responsibility from the time of receipt until the material is physically returned to Brookens Library. Users will be responsible for costs incurred due to lost or damaged items.

I need to replace a lost/damaged book. Will you accept a different book on the same subject or a different edition?

Usually, we would like to replace the lost/damaged book with an identical item.

However, it sometimes happens that these materials are difficult to source, no longer available, or no longer relevant. In this case, we may accept different editions or different books on the same subject. This is dealt with on a case-by-case basis. Before ordering these items, please consult our staff via phone or email.

If you are unsure how to find a replacement, please reference our

I lost something at the library. What do I do?

When a lost item is found it is taken to the University Lost and Found immediately. The University Lost and Found is located at the Student Union main desk.

Lost i-Cards are dropped off at the i-Card Center every Mon-Fri at 8:30am. The i-Card Center is located in the Student Affairs Building.

For additional assistance, please call the Library Main Desk at 217-206-6605.

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